Business Process Improvement Manager

  • Location:
  • Salary:
  • Job type:
  • Posted:
    2 months ago
  • Category:
  • Deadline:
    November 30, 2019

Job Summary:

Improving motor claim business process and analyze system problems or process problem and provide proper solutions

Job Description:

  • Recommends solutions based on verified objective facts.
  • To work with related work streams to ensure continuous project process & system improvement.
  • Control project timeline, monitor project improvement and identify appropriate re-solutions to meet Rules & Regulations and business requirements.
  • Manage project with regard to claims
  • Participate in each development phase to help all parties understand implications and requirements on process, technology, resources.
  • Co-ordinate to get proper resolution on post implementation for all projects, both internal and cross units.
  • Streamline the work flow to reduce the redundancy, cost and time consume
  • Prepares and delivers effective presentations and reports suitable for presentation.
  • Responsible regarding to ad hoc/ new assignments.


  • At least Bachelor’s degree in Business administration, information management, Engineering or related field
  • Prior project management experience (leadership skill is plus)
  • Strong problem solving and troubleshooting skill with good decision making
  • Proven experience effectively prioritizing workload to meet deadlines and objectives
  • Utilize experience to improve processes and proactively drive opportunities to resolution without supervision
  • Be able to work under pressure
  • Good communication skills – written, oral, interpersonal
  • Experience in insurance industry or service industry o English skill is optional